Katie Forrest has experience and a true understanding of the needs when supporting vulnerable clients. Katie has an abundance of natural talent and can draw upon personal experience when addressing sensitive highly personal issues. True understanding of the financial burden placed upon clients when engaged with a lengthy judicial process has to be documented as a highly valuable personal quality. Katie Forrest together with her team possess this understanding in abundance evidenced by the generosity shown throughout my engagement with the firm. These qualities are not available or evident in many legal professionals, particularly those that I have previously encountered. As a client of Forrest Williams Legal you are quickly drawn into a very warm, supportive and secure bond with the entire firm making the association feel less daunting, as many a lay person would otherwise find the experience very frightening indeed.
I have worked alongside legal professionals for most of my working life and can truly state I have never, until now had the absolute pleasure to award praise of the highest degree upon all members of staff within a firm. Every team member who had dealings with my case interacted with the utmost professionalism, sensitivity, care and compassion. Nothing was too much trouble extending well outside of normal working hours. My case covered a delicate criminal issue in harness with other sensitive difficulties. A previously engaged firm were unable to process these issues and indeed should be shameful of their attitude and service towards their client. Forrest Williams Legal undoubtedly shines above other firms by their forthright non judgmental approach to the issue at hand, honesty of projected outcomes and tenacity to actively seek out justice for all parties involved.
The service received was second to none. I was informed every step of the way with clear communication and even when my case hit some unexpected hiccups the team was fantastic in overcoming these. A special thank you to Helen who on Christmas Eve still chased my case through and Katie who even on a Saturday morning was on hand to give advise. Thank you.
Steve was fantastic both in talking me through what to expect and pre preparation. His delivery to the court left me in little doubt that he had listed to every detail we had spoken about and made me feel confident on the day.
I was fully expecting to walk away with a driving ban and to be able to walk away still with my licence and lively hood in tack really was a better than expected outcome.
“I already accepted that I must receive punishment for my actions, which is the case. However, the outcome means I am able to continue with my career and put this incident behind me so for that I am very satisfied and grateful. The way I have been dealt with has been excellent and flawless in my opinion.”
Mr M
“In all moments they were very helpful trying to calm me down, as I was quite stressed for being my first time in Court. I was offered different approaches to my case, so I could choose the one that fitted better on me. I got the lowest fine and ban possible.”
Mr C
“First class. Always responsive and helpful. Very reassuring during a troubling time. I think in terms of value for money it could not be bettered and I would not hesitate to recommend Forrest Williams to others.”
Mr P
“This is a heartfelt thank you all of the help and support that you have given me over the last few weeks. There are not many people in this world that would give their time freely and without judgement. I am truly grateful.”
Ms B
“From the initial conversation with Katie, I have been treated respectfully and made to feel at ease although I was guilty as charged of my speeding offence. All aspects of the process claiming exceptional hardship was made easy prior to the case hearing, with a helpful attitude throughout. The day of the hearing, Steve was professional and really made the difference to the hearing outcome. I owe it to Forrest Williams for helping me get the suspension cancelled allowing me to continue driving. Without them, I would be in a terrible mess and no doubt homeless. I seriously recommend their services at your time of need.”
Mr C
“I would like to say that I am extremely pleased with the service I received from Steve and the Forrest Williams team with respect to my son’s case. The team were always very prompt in replying to emails and returning phone calls. Their advice and help were always very specific and tailored to our needs. Their communication skills are extremely advanced as was able to explain legal matters and proceedings to us in a way we could comprehend and at the same time reassure us. Their caring attitude was conveyed to us at all times.”
Mrs S
“Very good. I spoke with the Forrest Williams team before the court day. I found everyone very thorough in explaining the process and of what to expect on the day. They were professional, friendly and efficient given the time scale.”
Mrs C
“Many thanks for a first class service for my trial from start to finish I received a second to none service from yourself and your team. I was informed every step of the way and I was treated with respect not a number. I would also like to say thank you to Helen she was great answered all my concerns throughout – a credit to your company. I would say to anyone facing a charge to make you there first point of contact for their sake – brilliant service again and I wish you and your team all the best in the future”
Anonymous
“I know I’ve said it before, but I really did strike gold when I found you on the internet, from our first conversation you put me at ease, your company has true family values and is “human” to speak to, everyone cares!! There really are no words that express how so completely satisfied we are with everything you have done for us, you should be very proud of excellent staff and an excellent business, it has been a total joy getting to know you all!”
